Terms and Conditions
Welcome to Hoppy Poppy LLC!
These terms and conditions outline the rules and regulations for the use of Hoppy Poppy LLC’s Website, located at www.hoppypoppyllc.com.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Hoppy Poppy LLC if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
You must not:
This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Terms and Conditions Template.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Hoppy Poppy LLC does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Hoppy Poppy LLC,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Hoppy Poppy LLC shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Hoppy Poppy LLC reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You hereby grant Hoppy Poppy LLC a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Hoppy Poppy LLC. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
No use of Hoppy Poppy LLC’s logo or other artwork will be allowed for linking absent a trademark license agreement.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
Removal of links from our website
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Our business changes constantly, and our Term of Use will change also. Thus, hoppypoppy llc reserves the right to change the terms and conditions of this site at any time. You should check our websites frequently to see recent changes. If we modify material terms to this Agreement, such modification will be effective after we send you a notice of the new agreement. Such notice will be at our sole discretion, and the manner of the notification may include, for example, via email, posted notice on the Site or Apps, or any other reasonable manners. Your failure to cease use of the Services after receiving the notification of modification will constitute your acceptance of the modified terms.
Any questions subject to your Data Privacy or Cybersecurity, please contact us firstname.lastname@example.org or it_security
2 USE OF OUR SERVICES
You represent and warrant that you are able to form legally binding contracts (for example you are at least 18 years old or using our service under the supervision of a parent or guardian.). Also, you promise not to use a false Email Address for Registry Account, or pretend to be someone other than yourself, or otherwise in a misleading position. Subject to the terms and conditions of this Agreement, hoppypoppyllc hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use this Site by displaying it on your internet browser only for the purpose of shopping for personal use sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.
You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by hoppypoppyllc in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by hoppypoppy llcx in advance. Lighthoppypoppy llc reserves the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including without limitation, if hoppypoppy llc holds that customers’ conduct violates applicable law, the terms of this agreement, or is harmful to hoppypoppy llc interests.
You shall not upload to, distribute, or otherwise publish through this Site any content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under national law (especially the U.S. and EU law) or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful or intrusive code or properties. hoppypoppy llc may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and Light has no obligation to investigate the authorization or source of any such access or use of the Site.
hoppypoppy llc express prior written consent, the use of data mining, robots, or similar data gathering and extraction tools on hoppypoppy llc as well as the use of hoppypoppy llc trademarks or service marks in meta-tags is strictly prohibited. You may view and use the content only for your personal information and for shopping and ordering on the site and for no other purposes. If you happen to come across any of our content hosted on a third-party site, please do not hesitate to contact us at: litbcs@hoppypoppy llc. You can also reach us via phone at 021-68772231 9:30 AM-6:30 PM Beijing local time, or by mail at: info@hoppypoppy llc
You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify LightInTheBox of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security. This “site” is owned by Light In The Box Limited (“hoppypoppy llc”) [Reg. No. 1141168] registered under Hong Kong SAR laws with registere
3 TRADE RULES
3.1 PRICE AND PURCHASE
At Checkout page, you may see the main price, VAT (depending on the destination country or region), insurance (if applicable), and other taxes (where applicable) at the applicable rate according to the local rules and regulations of the countries or regions where the items shipped to. However, in some cases, the VAT (Value Added Tax), other taxes, customs duties, and/or fees levied by your destination country shall be assumed by the recipients. More information please find the Frequently Asked Questions.
Please be noted that if you receive any SMS, MMS or emails that remind you having additional fees to be charged, in particular custom clearance fees, we strong advise you contact us for further conformation to circumvent the unnecessary losses by online scam and to duly protect your safety of property.
3.2 PRICING IN DIFFERENT CURRENCIEShoppypoppy llc provides you different currency applicable at your convenience for shopping. Except that the market experience dramatic fluctuation in currency values, there is almost no error of margin in pricing under normal operation.
3.3 TYPOGRAPHICAL ERRORS
Each item offered for sale on our website has an item description and/ or a reference link. You shall be responsible for confirming the information and content related to the item you wish to purchase through the information and/ or link provided before you submit any order. It is presumed that you have full knowledge and understanding of the details of the items you are purchasing upon submission of your order, as we shall not be liable for any after-sales issues resulting from misinterpretations of the related information and content on the website.
hoppypoppy llc strives to provide accurate product and pricing information, pricing or typographical errors may occur. Hoppypoppy llc cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, hoppypoppy llc shall have the right to refuse or cancel any orders placed for that item. In the event that an item is mis-priced, hoppy poppy llc may, either contact you for instructions or cancel your order and notify you of such cancellation.
3.4 ORDER ACCEPTANCE
This is offer and acceptance exemplified at hoppypoppy llc. Once you have selected all articles that you wish to buy, they will be added to your basket. The next step will be to process the order and make the payment. To that end, you must follow the steps of the purchase process, indicating or verifying the information requested in each step. Furthermore, throughout the purchase process, before payment, you can modify the details of your order. You and hoppypoppy llc are both legally binding since the order come into force at the time of finalizing the purchase.
Please note that there may be certain orders that the hoppypoppy llc are unable to accept and must cancel, likewise 3.3. TYPOGRAPHICAL ERRORS. hoppypoppy reserves the right, at sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. Lighoppypoppy llc will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.
Also, if you are a registered user, a record of all the orders placed by you is available in the “My Orders” area. You may use, as a payment method, the following cards: Visa, Mastercard, American Express, Union Pay, Paypal, and online banking, etc.
To minimize the risk of non-authorised access, your credit card details will be encrypted. Once we receive your order, we request a pre-authorisation on your card to ensure that there are sufficient funds to complete the transaction. Please noted we Do Not save or retain any information regarding the financial transaction. Your card service provider or financial sponsor will retain such information.
For instance, when you click ” Pay Now “, you are confirming that the credit card is yours. Credit cards are subject to verification and authorisation by the card issuing entity. If the entity does not authorise the payment, we shall not be liable for any delay or failure to deliver and we will be unable to conclude any transaction or contract with you.
We have made every effort to display, as accurately as possible, the colors of our products that appear on the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. Images are intended as a guide only andshould not be regardedas absolutely correct. Please readcolor disclaimer
Unless otherwise provided, we will comply only with its minimum packing standards for the method of transportation selected. The cost of all special packing, loading, or bracing requested by you will be paid for by you.
3.8 SHIPPING & DELIVERY
hoppypoppy llc ships from different warehouses in different countries and we will entrust other logistics to carry the goods. For orders with more than one item, we may split your order into several packages according to stock capacity at our own discretion. We aim to deliver orders as quickly as possible. However, sometimes during busy sale periods, deliveries may take longer. If you have any questions regarding shipping and delivery, please contact us.
TITILE AND RISK OF LOSS
Delivery to carrier shall constitute delivery to Buyer, and thereafter risk of loss or damage shall transfer to Buyer. Any claim of Buyer relative to damage during shipping or delivery should be made directly to the carrier. Any claims by Buyer against LightInhoppypoppy llc for shortage or damage occurring prior to such delivery to carrier must be made within five (5) days after receipt of the goods. Notwithstanding the transfer of the risk of loss to Buyer, title and right of possession to the goods sold hereunder shall remain within LightInTheBox until all payments hereunder, including deferred payments evidenced by notes or otherwise, Interest, carrying charges, shall have been made, and Buyer agrees to do all acts necessary to perfect and maintain such right and title in hoppypoppy llc
In spite of the term set forth, if this article contradicts with the statutory regulation in national or state legislation level, statutes prevail.
RETURN OF PRODUCTS
Goods can be returned in designated period. The exact return period and return policy differ from country to country. You should be aware that you should return your goods to the warehouse in. Customers returning goods are responsible for freight charges, otherwise regulated by laws or regulations.
Wrong size items and quality problem items can be changed. For defective products, if a defect or damage is confirmed on the returned products, we will give you a complete refund including the charges you have accrued of delivery and return. The refund will be paid either to your Lhoppypoppy llv Credit Account or to the original method of payment.
The following items cannot be returned or exchanged: Please see the Return Policy of Non-Returnable Items.
For more details please refer to our Return Policy.
Except as otherwise provided elsewhere in this Agreement or on the site, anything that you submit or post to the site and/or provide LightInTheBox, including, without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, “Submissions”) is and will be treated as non-confidential and nonproprietary, and by submitting or posting, you agree to irrevocably license the entry and all IP rights related thereto (excluding the moral rights such as authorship right) to LightInTheBox without charge and LightInTheBox shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of LightInTheBox and shall not be returned to you.
You warrant that your Submissions, in whole or in part, are clear and free of any IP right infringement, disputes or third-party claims. LightInTheBox assumes no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defense for and indemnify LightInTheBox against any losses caused due to your misbehavior regarding the commentaries and remarks for any purposes.
In addition to the rights applicable to any Submission, when you post comments or reviews to the site, you also grant LightInTheBox the right to use the name that you submit with any review, comment, or other content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other content that you post on this site and that use of your reviews, comments, or other content by LightInTheBox will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead LightInTheBox or third parties to obtain unjust enrichment. LightInTheBox may, but shall not be obligated to remove or edit any Submissions (including comments or reviews) for any reason.
4 INTELLECTUAL PROPERTY
4.1 LightInTheBox has registered trademarks, copyrights, patents and domain names in the United States, the European Union and other relevant countries/regions, and LightInTheBox is the sole owner of the aforesaid rights. Besides, the intellectual property of the collection, arrangement, and assembly of all content on this Site (the “Compilation”) also belongs exclusively to LightInTheBox.
You may not use LightInTheBox’s trademarks, copyrights, patents and domain names or Compilation in any manner that disparages or discredits LightInTheBox or in any way that is likely to cause confusion or violation of any applicable laws or regulations. The software used or applied on this Site (the “Software”) is the property of LightInTheBox and/or its Software suppliers. The content, the Compilation and the Software are all protected under state, national and international copyright laws.
All rights not expressly granted are reserved by LightInTheBox. Any content on this Site can only be reproduced or distributed with express permission from LightInTheBox. Violators will be prosecuted to the full extent of the law.
All information and content related to items on the Site including but not limited to graphics, photos, sounds, music, videos, descriptions obtained from suppliers’ or third parties’ sources are not owned, manufactured, sold or endorsed by LightInTheBox. For the reason of the technical limitations, LightInTheBox cannot make a full warrant that the said information is accurate, complete, reliable, current, or error-free.
4.2 Except as otherwise provided elsewhere in this Agreement or on the Site, anything that you submit or post to the Site and/or provide to LightInTheBox, including, without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, “Submissions”) is and will be treated as non-confidential and non-proprietary, and by submitting or posting, you agree to irrevocably license the entry and all intellectual property rights related thereto (excluding the moral rights such as authorship right) to LightInTheBox without charge and LightInTheBox shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of LightInTheBox and shall not be returned to you.
You warrant that your Submissions, in whole or in part, are clear and free of any intellectual property right infringement, disputes or third-party claims. LightInTheBox assumes no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defense for and indemnify LightInTheBox against any losses caused due to your misbehavior regarding the commentaries and remarks for any purposes.
In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant LightInTheBox the right to use the name that you submit with any review, comment, or other content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other content that you post on this Site and that use of your reviews, comments, or other content by LightInTheBox will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead LightInTheBox or third parties to obtain unjust enrichment. LightInTheBox may, but shall not be obligated to remove or edit any Submissions (including comments or reviews) for any reason.
4.3 INTELLECTUAL PROPERTY INFRINGEMENT POLICY
LightInTheBox respects intellectual property, including but not limited to copyright, trademark, patent, design and business confidentiality. If you believe that the products for sale on our Site infringes the intellectual property rights of yours or others, you are welcome to assert your rights and/or file a complaint in accordance with the procedures and format described in 4.4 hereunder.
If you send a false notice of infringement, you may be liable for damages (including costs and attorneys’ fees). Therefore, if you are not sure whether the material is infringing, please contact an attorney before submitting a notice to LightInTheBox. Fraudulent or abusive notices or other misuse of LightInTheBox’s Intellectual Property Policy may result in account termination or other legal consequences.
4.4 If you are an intellectual property owner and you believe that any product or service available on our Site infringes your intellectual property rights, then you may send the following information in its entirety by email to and this is the easiest way to submit your infringement notice. We do not assume any responsibility of negligence or delay for any complaint made through other channels like mail delivery ,mailboxes, other email address or instant messages, etc., which may fail or delay to be received or responded.
Information required under the Digital Millenium Copyright Act, 17 U.S.C. § 512(c)(2) and/or other relevant laws, regulations and previous policy :
- An electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive that is allegedly infringed;
- A description of the allegedly infringing work or materialand where the allegedly infringing material is located on the site (product(s) URL);
- Information reasonably sufficient to allow us to contact you, such as your address, telephone number or e-mail address;
- A statement by you that you have a good faith belief that the disputed use of the material is not authorized by the copyright or other proprietary right owner, its agent, or the law;
- Identification of the intellectual property rights that you claim are infringed by the Website (e.g., “XYZ copyright”, “ABC trademark, Reg. No. 123456, registered 1/1/04”, etc. In the case of copyright infringement, please provide the copyright registration number or a link to the platform where it was first published, the URL of the infringing work/image and/or other information proving that you are the copyright owner or authorized to use it); and
- A statement by you that the above information and notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner whose exclusive right is allegedly infringed.
Designated Agent Name：, 【SURIGUGA Legal Officer 】
You are advised to login in or sign up in our official website. To better protect your justified interest, you shall be alert to any suspicious fake or phishing websites pretending to be us. You may report us on these suspicious cybercrimes via
Our Site and Apps may contain links to other sites on the Internet that are not owned and operated by us. We have no control over, assume no responsibility for, and do not endorse or verify the content, privacy policies, or practices of any third-party sites or services. We make no warranties or representations about the accuracy, completeness, or timeliness of any content posted on the Site by anyone other than us. We strongly advise you read all third-party terms and conditions and privacy policies.
6 TERMINATION AND EFFECT OF TERMINATION
7 DISCLAIMER AND LIMITATION OF LIABILITY
EXCEPT AS OTHERWISE PROVIDED IN THE STANDARD TERMS OF SALE THAT GOVERN THE SAME OF EACH PRODUCT ON THIS SITE, THE PRODUCTS OFFERED FOR SALE THEREON AND THE TRANSACTIONS CONDUCTED THERETHROUGH ARE ON AN “AS IS” BASIS. LIGHTINTHEBOX MAKES NO PRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE EXCEPT AS PROVIDED HERE TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LIGHTINTHEBOX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, QUIET ENJOYMENT, DATA ACCURACY, AND SYSTEM INTEGRATION. THIS SITE MAY INCLUDE INACCURACIES, MISTAKES OR TYPOGRAPHICAL ERRORS. LIGHTINTHEBOX DOES NOT WARRANT THAT THE CONTENT WILL BE UNINTERRUPTED OR ERROR FREE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIGHTINTHEBOXWILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, INDIRECT INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL, OR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LIGHTINTHEBOX’S TOTAL LIABILITY TO YOU FOR ANY DAMAGES (REGARDLESS OF THE FOUNDATION FOR THE ACTION) SHALL NOT EXCEED IN THE AGGREGATE THE AMOUNT OF FEES ACTUALLY PAID BY YOU THROUGH LIGHTINTHEBOX DURING THE MONTH IMMEDIATELY PRECEDING THE ACT ALLEGEDLY GIVING RISE TO LIGHTINTHEBOX’S LIABILITY.
Where the disputes arising from this Agreement fail to be settled within 30 days after the occurrence, the disputed parties agree to submit such disputes to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration under the CIETAC’s arbitration rules in force when the application is submitted. The law of this arbitration clause shall be the laws of the People’s Republican of China. The seat of arbitration shall be . The arbitration proceedings shall be conducted in English. The arbitral awards are final and binding upon both parties.
10 This You agree to provide that hoppypoppy llc’s remedy at law for any actual or threatened breach of this Agreement would be inadequate, the The hoppypoppy llc shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that hoppypoppy llc may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including without limitation to operating losses, attorneys’ fees.
hoppypoppy llc shall be exclusive of any other, whether at law or in equity, including without limitation, damages injunctive relief, attorneys’ fees and expenses.
No instance of waiver by hoppypoppy llc or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waivers.
For questions of pricing, orders, shipping, after-sales support, or any other questions, please log into My Orders and submit a Ticket about the order you need help with.
From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket.
Our Customer Service is ready to help you at our best efforts. If you have any problem or question, please contact us via info@hoppypoppy